Hiring waiters and wait staff is a complex chore. But, with
the right mindset and taking care of some important things you can get this
complex job done very well.
A job advertisement is an important part, where you need to
be very cautious. When it comes to job advertising you can take help from
social media sites or job boards. For better ideas, do some research and read
how other restaurants are advertising. Grab the idea, and make the most of it. While
writing a job post, incorporate the right keywords, mention the correct address
of your restaurant, and an accurate job title. Mention about the eligibility
criteria, required experience, and all you want.
Other than social media, you can also ask your existing
employees if they know the best fit for your restaurant. It is said that
referred hires work more effective and tend to stay for a longer duration than
ones whom you hire through social media.
Here are the following things you need to make sure about
during the interview:
Pay Attention to the First Impressions
Have you heard the phrase, “the first impression is the last
impression”? The phrase is true word by word. And, when it comes to hiring a
waiter, what matters the most is the first impression. In spite of everything, your
waiter would be the one who will have to make great first impressions in front
of your guest. What’s more interesting, their impression would be your
impression. During the interview, consider their first impression. Keep your
eyes open for how they present themselves, how they communicate with you, what
body language they have or how they introduce themselves. Check out their
complete behavior. Among all the other things, the most important one to check
out is their compassionate behavior and how they enjoy sitting down and having
a cup of tea with you.
Check out the personality
A waiter's job is considered to be a customer-facing
position. They have to interact with guests and entertain them. After paying
attention to their first impression, check out their personality. With no pinch
of doubts, the personality of your waiters is important. It is something you
should be very clear about during the interview. To avoid additional aches, mention
what type of personality of a waiter you need on a job post. You may include
some humor and emphasize the need for the applicant to be outward-bound,
responsive and friendly. By doing this, you may get more chances of getting
applications from people who will be a great fit for the job.
Get to know applicants on a personal level
When it comes to hiring a waiter, feel no hesitation to ask
about a personal question from a candidate during an interview. Get to know
applicants on a personal level by asking him some personal questions such as
their favorite books or movies and what they do for fun or when they have some
leisure time. Get them talking about something they enjoy so that you can have
a natural conversation that allows you to understand their natural personality
without any obstacles.
Look for Reliability
There’s no denying that experience is valuable. But, give
priority to reliability when you’re sorting through applications. Candidate
holding less experience shouldn’t be ruled out.
Identify Leadership Qualities
Chances are, you must be wondering how leadership qualities
are needed here. A waiter, being a person serving your guests, must possess
leadership qualities. Why? It is because, as servers, they will likely have to
show initiative and make decisions on their own about how to best interact with
your guests, serve or entertain them. Ask a candidate if they have such
abilities or experience.
Lastly, Train a New Waiter/Waitress
Got your perfect match? Now, let’s move on to the next step
– training. Remember, no matter how experienced and professional waiter you
have chosen, you need to train him as per your restaurant’s rules and
regulations. The training starts with effective team communication. Let him
introduce with other team members, and encourage strong communication. Train
him on menu knowledge, serving etiquette, professional appearance, greeting
customers, and delivering prompt service.
Looking for reliable waiter
service for parties? We are expert Orlando party servers, ready to support
you with a great service.
Comments
Post a Comment